Privacy Policy & Terms of Service

Privacy Policy
Effective Date: 24/06/2025

At NOVAE Beauty, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website: www.novaebeauty.ie

1. Information We Collect

We collect personal information when you interact with our website or make a booking through our online booking system (Timely). This may include:

• Name and contact details (such as email address and phone number) when you book an appointment or contact us.

• Appointment details, including selected services, dates, and treatment preferences.

• Information you provide through our booking system (Timely), which is used to manage and confirm appointments.

• We do not directly collect or store payment card

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments.

• Provide customer support and respond to enquiries.

• Send appointment confirmations, reminders, or important updates related to your booking.

• Improve our services and customer experience.

• Send marketing communications only where you have given consent (you may opt out at any time).

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers who assist us in operating our business, including our booking system provider (Timely), website hosting services, and communication tools.

• Payment processors (if applicable) to securely handle transactions.

• Legal or regulatory authorities if required by law.

• All third-party providers are required to handle your data securely and in compliance with GDPR.
  
  

4. Cookies

This website is a static informational website and may use only essential cookies required for basic functionality.

We do not use cookies for tracking or advertising purposes on this website.

If you choose to disable cookies in your browser, some parts of the website may not function correctly.

5. Data Security

We take reasonable steps to protect your personal data through secure systems and trusted third-party providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal data (where legally applicable).

• Withdraw consent for marketing communications at any time.

• To exercise these rights, please contact us via Instagram, Facebook or by phone.

7. Links to Other Sites

Our website  contains links to third-party websites, including our social media pages (Instagram, Facebook) and our booking provider (Timely). We are not responsible for the privacy practices of these external websites.

We encourage you to read their privacy policies when visiting them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us  via Facebook, Instagram or phone.